Frequently Asked Questions

We’re here to support you through your menopausal journey. Here’s a list of commonly asked questions before you begin your journey with us.

FAQ's

We’re here to support you through your menopausal journey.

Here’s a list of commonly asked questions before you begin your journey with us.

Questions about our consultations:-

How do I book in to see you?

You can book via the website. Alternatively, you can email us on clientcare@mymeno.com.

Who will I see when at my appointment?

You’ll see one of our NMC Registered Nurse Prescribers who specialise in menopausal care. The nurse will be your guide and support you throughout your journey.

Where are your clinics located?

Our Clinics are predominantly in the North of England, however we have lots more clinics opening UK wide soon! In the meantime we would love to see you online.

Please go to Clinic Locations to see which one is closest to you.

What are the costs of a consultation?

Please see our Pricing Page for a complete list of all costs.

Can I have a video consultation?

Yes, we can arrange a secure video consultation if you prefer to see your Nurse at home. Blood tests can be arranged during the video call.

How long does a consultation last?

Most initial consultations last 45-60 mins, depending on your specific needs.

How many consultations will I need?

Every client is treated on an individual basis, so the number of consultations needed for each woman varies.

Every client will have an initial consultation and a follow-up call seven working days after that. Another follow-up consultation 3 months later is advisable, and all clients should have a review of their medication at least every 12 months.

Questions about medication:-

How will I get medication if it's needed?

Depending on the type of medication you and your Nurse decide on during consultation, your private prescription will be emailed to the Pharmacy of your choice. Alternatively, we can send your prescription to a specialised Pharmacy which will make your medication bespoke for you and ship it to you directly.

What happens if I have a problem with my medication?

When a woman starts hormone replacement medication, there is normally a period of adjustment.

Your Nurse will explain this period fully to you at your appointment. However, if you have any concerns while taking your medication, your Nurse will be available to advise and help you through the process.

Do I need to stop taking my current HRT before I come to see you?

No, please continue taking any prescribed medication until you have been to see your Nurse. We need to know any current medications you are taking, so please bring a list of medication and dosages with you.

How much does the medication cost?

Costs of medications will vary depending on the type of medication prescribed (HRT or BHRT), dose, quantity and duration.

Pharmacies will charge you for the costs of the medication, dispensing fees and delivery costs if required. A dispensing fee of £35 will be charged for a repeat prescription between appointments, Please see our Pricing Page for a full list of all costs.

Can you prescribe testosterone?

Yes, testosterone is an important element of the female hormone profile, which often drops during perimenopause and menopause.

Following blood analysis, we may suggest a prescription of testosterone depending on your symptoms and blood results.

How long does it take for the medication to work?

Most women report beginning to feel the benefits within a few weeks, but it can take several months for hormones to settle so we have to be patient!

Why do you prescribe both BHRT and HRT?

Both options have benefits. It is important that women are offered the choice once they have been fully informed of the risks and benefits of both.

Questions about our clinics:-

Do all your clinics have wheelchair access?

Unfortunately, some don’t have wheelchair access.

Please email us on clientcare@mymeno.com to let us know your requirements and the location you wish to visit and we will do our best to see you at your preferred clinic.

How many clinics do you have?

We have 11 venues. Please check out our Clinic Locations to find the nearest clinic to you.

Can I be seen in a clinic and online?

Yes absolutely!

We can do either, depending on what suits you better.

Please go to Start your journey to see how we can help you along the path to feeling yourself again.

Watch how other women are taking control of their Menopause...

What our clients say about us...

“I highly recommend Hannah for all your menopause concerns. I’d tried the NHS route and was given the one patch fits all, but as we know, we ladies are not all the same. Hannah offers the perfect solution, and a blood test that shows results which are personal to you. If you are suffering with any stage of the menopause just get in touch with Hannah , she’s lovely and kind and will put you at ease."

I would like to express my sincere gratitude to Clare for the exceptional care she provided to me. During my consultation, Clare took my bloods and as expected it was confirmed that I was peri-menopausal.

I am thrilled to have discovered mymeno.com and will continue to use them in the future. I wholeheartedly recommend mymeno.com to my family and friends. Thank you Clare, for making a positive difference in my life.

Clare guided me through the process with utmost care and professionalism. The consultation was incredibly relaxed and comforting, leaving me feeling much better about myself and my journey ahead.

Bushra was friendly , informative and showed a complete understanding of my symptoms. She answered all of my questions and I am confident and looking forward to starting my plan.

Thank you so much to my nurse at mymeno.com for her amazing care and support. From the moment I stepped into the clinic, she made me feel comfortable and at ease.

I am incredibly grateful to the nurse at mymeno.com for making this journey such a comfortable and positive experience. Her compassion and dedication to patient care is truly wonderful!

Hannah is exceptional and I have complete faith and trust in her . I have seen 3 people now for my HRT , 4 including my doctor and I finally feel I have found someone I can trust, talk to openly and is patient and caring to my needs. Would highly recommend Hannah.

Just brilliant. Super patient and understanding in such a special caring way. Always makes me feel at ease, and gives me solid advice in a way that makes it easy to understand.

Hannah covered all my concerns and provided outcomes and approaches to each situation.

Hannah was brilliant, made me feel totally at ease and I learned more about being peri menopausal in that session, than I have from reading any book. Once my bloods came back she explained each hormone in detail, in relation to my symptoms and prescribed what I needed. I have faith in Hannah and her advice. Hannah's knowledge and reassurance was brilliant and I’m looking forward to my next follow up appointment.

Tailored Menopause Support:

Our Six Step Process will tailor a plan just for you.

One size does not fit all when it comes to treating the menopause which is why we will take you through our six step process to determine an evidence based treatment for you and your menopause.

Book your consultation:

Your menopause treatment starts here.

Make an initial consultation to find out more, consultations can be via video call or at one of our many UK locations.